Safaricom suspends advertising on Nation Media Group publications over critical coverage

The largest telecom operator in Kenya has decided to halt its advertising spending on certain media platforms due to negative coverage. This decision came after critical stories were published by these platforms, including reports on contracts and ties to prominent figures. One particular investigative report raised concerns about the company sharing user data without proper consent.

Following this, the telecom company ran ads in other publications to emphasize its commitment to customer privacy but chose not to publish financial reports in the previously critical media outlets. This move is seen as a response to pressure on media outlets to alter their coverage to retain advertising revenue, as the industry faces declining ad revenues.

The telecom company’s significant influence allows it to withhold ads in response to critical coverage, a strategy it has used in the past. Despite attempts to persuade newsrooms to soften their coverage, the company has not publicly acknowledged suspending ads. The media group’s challenges extend beyond Kenya, as it faces regulatory actions in other countries as well.

These developments contribute to the media group’s financial struggles amid a changing digital landscape.