Renewing a driving license in Kenya has been simplified with the introduction of the National Transport and Safety Authority (NTSA) eCitizen online portal. The days of enduring long queues at physical offices are over as the entire renewal process can now be completed online within minutes.
This guide presents a detailed step-by-step process for renewing a driving license online in Kenya, covering costs and payment methods.
Can All Driving Licenses be Renewed Online in Kenya?
Prior to initiating the renewal process, it is essential to understand that only smart driving licenses are eligible for online renewal.
If still holding the old red booklet license, it is necessary to first apply for a smart driving license through the NTSA TIMS portal before proceeding with the renewal.
Understanding the Smart Driving License
A smart driving license is a digital version of the traditional license issued by the NTSA. It contains a chip storing your driving history, facilitating easier tracking of violations and enforcement of road safety regulations.
If a smart driving license has not been obtained yet, it is advised to apply for one before attempting the renewal.
Step-by-Step Guide to Renew a Smart Driving License Online in Kenya
Follow these straightforward steps to renew a smart driving license online:
1. Access the NTSA eCitizen Portal
- Open your web browser and visit the NTSA eCitizen portal.
- Click on the eCitizen login option.
- Log in by entering your National ID number and password.
- If an eCitizen account is not available, it must be created first.
2. Choose “Driving License Renewal”
- Upon logging in, navigate to the NTSA Services section.
- Select “Driving License Renewal” from the list of services.
3. Input Your Details
- Provide the necessary details, including your National ID number, driving license number, and contact details (phone number and email address).
- Verify the accuracy of the details before proceeding.
4. Complete Online Payment
- The system will display the driving license renewal fees based on the chosen duration:
- 1-year renewal: Ksh 650 + service fee
- 3-year renewal: Ksh 1,400 + service fee
- Select a payment method (M-Pesa, debit/credit card, or mobile banking).
- Finalize the payment and await confirmation.
5. Download & Print Your Renewal Slip
- Upon payment confirmation, a digital renewal slip will be provided.
- Download and print the renewal slip as evidence of renewal.
- Keep the slip secure in case proof of a valid license is requested by authorities.
Renewal Costs
Below is a breakdown of the renewal costs:
| License Duration | Cost (Ksh) | Additional Fees |
| 1-Year Renewal | 650 | Additional service fee |
| 3-Year Renewal | 1,400 | Additional service fee |
Payment methods include M-Pesa and other online banking options.
Final Thoughts
Renewing a driving license online in Kenya is a convenient and swift process. By following the outlined steps, the renewal can be completed within minutes using