SASSA 2025 appeal process and new payment dates

SASSA 2025 appeal process and new payment dates

The South African Social Security Agency (SASSA) has recently released its payment schedule for the first month of the 2025 financial year to inform beneficiaries about the grant payment dates. Additionally, details on how to apply for a SASSA appeal in 2025 are provided.

Payment dates for January 2025 are as follows:

  • Older Persons’ Grants: 3 January 2025
  • Disability Grants: 6 January 2025
  • Children’s Grants: 7 January 2025

SASSA advises beneficiaries not to withdraw their payments immediately on the specified dates as the funds will remain in their accounts until needed, hence avoiding any unnecessary panic.

Steps to file a SASSA appeal in 2025

Beneficiaries whose SASSA grant applications are rejected in 2025 can appeal through the Social Relief of Distress (SRD) grant appeals system by following these steps:

  1. Access the online appeals portal
    Go to the SASSA SRD Appeals website.
  2. Log in using your ID number and contact details
    Ensure the provided information matches your initial application details.
  3. Choose the grant type for which you were rejected
    Select the specific grant, such as the R350 grant.
  4. Submit your appeal reason
    Provide a clear explanation along with any necessary supporting documents.
  5. Monitor your appeal status
    Regularly check online for updates, as appeals must be lodged within 90 days of receiving a rejection notification.

Important considerations

  • Ensure that your personal information, especially banking details, is up to date.
  • Review all documents thoroughly before submission to avoid delays.
  • Given that appeals may take up to 90 days to resolve, it is advisable to file early.

SASSA is dedicated to providing dependable and punctual services to its beneficiaries to ensure their social and financial well-being. For further inquiries, contact SASSA through their toll-free helpline at 0800 60 10 11.

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